Inspectorate are skeptical streaming service’s new terms of use, including requesting access to your pictures, contacts and GPS data. Now says Spotify boss also apologized to its users.
The new Spotify Terms, as Norwegians and international users have recently been asked to say yes to, has led to much confusion and anger among users of the popular service.
Several media have also discussed the extensive changes, including CNN, description of the terms like “super-creepy.”
The new terms includes a point that takes for his collection of GPS data, how Spotify, among other say they want to know whether you’re running, walking or driving.
“With your permission, we may collect information stored on your cell phone, such as contacts, photos or media files, “it also goes forward in the new declaration.
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Technological technical director Inspectorate Atle Årnes, told VG that it is not unusual with such formulations in other terms of use. Consumers can easily be confused, the expert believes.
– One should particularly note the text of the Declaration in which they use the word “march”, which means they might want to do this and that. This is a text that we like bad from the Data Inspectorate’s side, because then there will be uncertainty here. Do this or do they not?
– This is a new level on the collection of personal data that require additional user attention, says Årnes.
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Clearly, that Spotify has a fool of himself
In a blog post on Spotify own website Friday said the company’s Swedish boss Daniel Ek that he is sorry that many people have been confused by the new terms.
PROFESSIONAL: Atle Årnes.
Photo: Inspectorate
“Sorry,” writes Spotify director, before he detailed attempt to explain why service asks for the different permissions.
“We regret this. We should have done a better job of communicating what these terms mean and how the information you choose to share will and will not be used, “continues the Swede.
– Does Spotify fool of himself?
– There is no denying that it is obvious. He says “sorry” in the headline and say they will update the policy over the coming weeks. That means he has understood the message from their customers, says Årnes.
He says Inspectorate are looking for that information should be readily understandable and think it is obvious that many customers have misunderstood streaming service.
– Here he well come to a realization that the information was not clear enough and that he must do this better.
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– Personal information is money
Spotify does not hide that they will share information about its users with third parties. According Årnes this means that the service, based on your permissions, you can share ancillary info with others.
– You also agree to share your information with third parties. This means giving them access to your email, subscription status, location, birthday and similar info.
technical director believes the changes follow a trend that began when Google launched its new privacy policy in 2012.
– After it has many players jumped after with similar texts. There are dozens of personal data that is left on such services.
– Personal information is money.
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Important with the consent
Årnes emphasizes that services like Spotify are addicted to comply with applicable privacy policy, and that this often leads to the different companies’ declarations are similar.
– All these platforms, whether they are social or music sites, not only can glean information and say that “we got it from one of our customers.” Therefore consent always be obtained.
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Årnes in Inspectorate believes Spotify has secured relatively well when they clearly requesting a consent from the user. At the same time he says that Inspectorate will monitor whether changes are properly informed about and these are easy to understand.
– A consent for our part in the Inspectorate is threefold: It shall be informed, voluntary and it should be clearly if you answer yes or no to it. You are also able to turn off and on the permissions you’ve given.
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– Privacy is Spotify highest priority
Faced VG explains the company’s communications manager in Northern Europe, Sofie Grant, the changes will get the consumer to good, and the company still appreciates customers’ security.
– The data we have access to help us simply to create better experiences for our users, and to build new and personalized products in the future. The last new features include Spotify Running, matching the rhythm of the music to run your speed, or the new Discover Weekly feature, which puts together a weekly playlist based on your own taste, says Grant to VG.
– Privacy and the security of our clients use information is, and will remain, Spotify highest priority.
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