This happened when customer asked about Windows 10 driver assistance.
A Samsung-support technician recommended not to upgrade to Windows 10 in dialogue with the customer.
Warns tens
It was a The Registry reads that made newspaper note the response that was given by Samsung after a Broadcom trådøst card did not work at Microsoft in combo with a Samsung NP-R590-portable.
This explained Samsung support UK customers:
“to be honest we do not recommend installing Windows 10 on some Samsung laptops and PCs. We collaborate with Microsoft on this right now.
The drivers we have on our website is not compatible with the latest version of Windows yet. What we usually recommend is to use the current version of Windows.
We will update you when Windows 10 does not have more problems on be laptops, PCs and even monitors’, the answer is sent back by email.
This says Samsung
Samsung looked to eventually have to respond to the article.
This says Samsung about feedback support:
“We apologize for the confusion that has been caused by a service employee mistakenly gave incorrect information regarding Windows 10 upgrades for our laptop.
We want to remind our customers they can visit the Samsung website where there is detailed information about Windows 10 upgrades on every Samsung laptop running Windows 7, 8 or 8.1. “
What are your experiences with Samsung machines and Windows 10?
Source:
the Register
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