It appears from the terms that Apple has in its online store. According digi.no have data giant quietly changed the terms and conditions so that those who have purchased an app can cancel your purchase within a 14 day period.
Without reason
“Withdraw: If you choose to cancel your order, you can do this within 14 days after you received your receipt, without having to give a reason, “writes Apple in their terms and conditions in its online store.
The exception are vouchers that can not be refunded upon successful redemption.
Undo deadline applies according to the website iFun only in the EU area, but it also includes Norway. The new terms include purchases of music, apps, books or Mac application store.
Consumer Advantage
– Without having read the terms of detail it seems that this is an extended deadline for the benefit of consumers. There is nothing in the legislation that says that Apple or other matter may introduce such extended respite, said legal director at the Consumer Ombudsman, Frode Elton Haug.
He explains that in electronic purchases can be agreed that the consumer waives the right of withdrawal the download of the product starts.
– This is the current regulations in the EU, says Elton Haug.
No withdrawal
The other major players have not yet changed their terms. At Google, there is a two-hour respite, while Microsoft has the standard rules where the consumer has no right of cancellation after the download is started.
– We have almost no cases involving such purchases. But it is clear that if the right of withdrawal works as described, this is an extension that can benefit consumers, says Frode Elton Haug.
No comments:
Post a Comment