the Norwegian Consumer council has conducted a test of the toys that can be controlled through the Internet. They have seen lekenes conditions and technical characteristics.
In the test comes the scary observations, that runs on failure of children’s rights to privacy and security, forward.
See the video from the Consumer in the top of the case.
The most worrisome here is the lack of security. There is no password or physical key to ensure the dolls from strangers. Anyone can both speak to the child and listen to what happens in the nursery will come, ” says the director of the Norwegian Consumer council, Randi Flesland to TV 2.
the Flesland also expresses concern for the commercial aspect of the games. In the complicated terms of use accompanying the toy, accept that the child’s voice among others, can be used for marketing purposes.
Snikreklame for kids
Also promotes the doll Cayla Disneyprodukter and movies.
– This is problematic when you know that the manufacturer has commercial connections to Disney, and it is actually snikreklame, ” says Flesland.
– Many may have these toys at the top of the wish list for christmas. You will discourage parents to buy the dolls for their children?
– Here one should think twice about. Personally I wouldn’t buy the toys to a child. The products have serious shortcomings in security and privacy.
the Flesland points out that if you have already purchased the toys, you can either use undo or bytteretten in the shop, or there is a button on the dolls that one should make use of when toys are not in use.
Lekebutikkene should take responsibility
It is the Los Angeles-based Genesis Toys that produce both the Cayla doll and in-Que. These are distributed in the united STATES, Norway, Sweden, Denmark, Australia, the Netherlands and the middle East.
the Norwegian Consumer council believes that also lekebutikkene should take its share of responsibility here.
– We believe lekebutikkene not have been their responsibilities. The government must work with the regulations and develop this in line with the development of the games. There are a growing number of digital toys on the market, and when should the policy be updated. To date only regards to the dangerous chemicals and suffocation, ” says Flesland.
on Tuesday, reports Dutch media that the toys are removed from store shelves in the Netherlands.
Will follow up with the provider
Top-Toy AS, which is behind the toy stores like Toys R Us and BR-toys writes in an email to TV 2 that they have not received any raising your concerns from Norwegian customers regarding neither My Friend Cayla or in-Que.
– We have sold both Cayla and in-Que in Norway, but we have never received any complaints that the products have been used in a manner that has compromised the safety of the children. Both products works like all other bluetooth speakers, which means that you can communicate with them through devices such as smartphones and tablets, says communications manager at Top-Toy, Liselotte Gjerdrum Carlsen.
the Company promises to take the matter further to examine whether the products can be improved.
We will of course follow the further investigation of Cayla and in-Que closely to find out more about the concerns around the two products. Furthermore, we will initiate a dialogue with the supplier that we have purchased the two products, to discuss the further need for improvements of the products, end Gjerdrum Carlsen.
TV 2 has not received a reply to the inquiry to us Genesis Toys, who is the manufacturer of the toys Cayla and i-Que. The company has also not responded to inquiries from the american media, like the Wall Street Journal.
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