Game: No password astray, according to Valve.
Twitter exploded last night after several users got access to random users’ Steam Store accounts when they tried to open their own account details. The fault lasted around an hour before Steam took down Store service to ensure the error and correct it.
What first seemed to be the all-time security shortcoming of the company, was quickly reduced to an insipid affair for Steam. This was not a case of hacking or DDOS, but simply a human error.
– A configuration error
“Steam are back up and running with no known problems” says a spokesperson for Steam to GameSpot last night.
“As a result of a configuration change earlier today, was a problem with caching that allowed some users to see random sites for other users in a period of less than one hour. The problem has since been resolved. It is our belief that no unauthorized actions have been conducted on affected accounts beyond to see information from cached pages. “, The company reported on to GameSpot.
Sensitive information not disclosed
Even saying Steam that no purchases were carried out during this period and that information such as credit cards, passwords and e-mails were protected. But information as ancillary services (Paypal etc), balance, home address and purchase history available in the period that the fault was active.
“It is our belief that no further steps are necessary from our users”, says company GameSpot.
Poor handling of Valve
Neither Steam or Valve was particularly active on the information front last night. The most reliable information about the situation came fromSteamDB on Twitter. This is a community driven service which largely had the role of press officer yesterday evening and night.
Beyond the contact between Valve and GameSpot so there has been little public information from Valv in this case.
Did you experience problems with Steam yesterday? Tell in the comments.
Sources:
SteamDB, GameSpot
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